INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Where are we located?

Nairobi Gate Industrial Park, along Eastern Bypass, Nairobi, Kenya

Are your tanks double layered or not?

We have both double Layered Tanks and Single Layered tanks. Our big Tanks are mostly Single layered.

What time do you open?

We are open between 8.30 am to 5.30 Pm Monday to Friday and 8.30 am to 1.30 Pm on Saturdays.

We remain closed on Sundays and Public Holidays, but you can make purchases anytime on our website

Do You have a stockiest in my Location?

We have stockiest country wide but kindly check with our sales office to see if your area is covered.

Apart from tanks which other products do you sell, are the products accessible on the website?

Yes, we have many in the segment of water storage & supply, various low-cost sanitation products, a variety of material handling products, and Agri products. For information please navigate on the website

Do we offer installations services?

Yes, we do at a cost. This can be discussed with our sales team.

email: info@kentainers.co.ke
Tel: +254 202519098 / +254 202519099

Do we offer an option of paying in installments?

Yes, not directly but through our bank and MFI partners.

What’s our warranty period

The expected lifespan of our products is 30years.Please refer to our installation guidelines.

What’s your delivery timelines?

This varies from point to point since we deliver across the country and based on route load. This may take 3-7 working days.

What are your payment options?

We accept most of the modern payments methods including Mobile money and Card payments.

What are the other services you provide?

We provide free of pre & post sale services which includes technical & operational guidance.

Which other countries do you operate in?

Kenya, Uganda, Rwanda and Zambia